Senior HR Advisor

Senior HR Advisor – Advice and Guidance

Salary: Grade B - £37,321 per annum (National)

Contract: Permanent

Location: Leeds or Newcastle

About CQC

CQC is an independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety and we publish what we find to help people choose care. CQC is committed to and supports the values that underpin the very foundation of who we are:

• Excellence - Being a high-performing organization
• Caring - Treating everyone with dignity and respect
• Integrity - Doing the right thing
• Teamwork - Learning from each other to be the best we can

CQC is dedicated to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from discrimination.

CQC additionally offer an excellent benefits package of 27+ days annual leave (increasing with years of service) and bank holidays, NHS pension scheme, NHS fleet hire, cycle scheme, childcare vouchers, employee support package and an employee discount scheme. 

For further information, please see: https://www.cqc.org.uk/jobs-cqc

About the Role

Working in a demanding, fast-paced environment you will be responsible for implementing people strategies and HR operational plans whilst providing comprehensive senior level advice and guidance to line managers and Directors across the business. You will ensure that a high level service is delivered to the business in line with CQC people management policies, legislation and best practice. 

You’ll deal with a variety of employee relations issues, guiding, coaching and assisting managers through their queries around attendance management, grievances, disciplinaries, probation, poor performance, employment law etc. You’ll manage casework through various escalations and to tribunal where required. Remote support may include advising customers via a manager’s advice line.

About You

Alongside a relevant HR qualification, you will have extensive experience of working in an HR advisory capacity supporting managers to understand their HR needs and facilitate solutions. Communication skills both written and oral and the confidence to engage and negotiate with a wide range of internal and external stakeholders will be essential for success in this role. You will drive outcomes and ensure timely solutions of case management issues in a busy fast paced environment. You will have excellent attention to detail as well as a good up to date knowledge of employment legislation.  It’s an exciting, unpredictable environment so you’ll need to be flexible and willing to travel to a variety of locations on a regular basis.

Underpinning all of the above, we expect you to be committed to CQC’s Values of Excellence, Caring, Integrity and Teamwork.

Closing date for applications: Monday 4th March 2019 at 11:45pm