HR Business Partner

15 May 2018
13 Jun 2018
Specialist Area
General HR Function
HR Jobs Level
Business partner
Contract Type
Full Time
CIPD Membership
CIPD Member

HR Business Partner

Purpose of the Position:

  • To provide the day to day operational guidance and direction to the CTP directorate and management teams to enable effective people management across all levels.
  • To give strategic insight to the people planning process that support longer term plans to recruit, retain and develop enthusiastic team members committed to supplying excellent levels of client support.
  •  Be an effective communicator and build relationships at all levels to enable the support, advice and challenge of people practices within the business.

Results Areas

1.Drive the delivery of HR strategic initiatives

  • To maintain and further develop knowledge of the Utilities Supply Management sector and the changing business environment.
  • Work closely with and provide appropriate challenge to the management team to be a key contributor of the business's decision-making process.
  • Project manage organisation changes resulting from strategic initiatives.
  • With Managers, initiate relevant people development and contingency plans that drive and support the delivery of core business objectives.

2.Provide proactive operational support to the Management team

  • Work with the Management team to critically assess levels of resource. Provide advice and support on all recruitment issues.
  • Work to enhance the Management capability on all management issues including employee development, absence management, and employee relations issues.
  • Manage the annual review and appraisal processes.
  • Provide expert advice in all areas of HR policy and practice, keeping employment law knowledge current.
  • Effectively manage the employee relations workload, ensuring that issues are dealt with in a timely manner and with a pragmatic approach.
  • Support line managers through ER conduct and capability casework.
  • Support directors and managers with the effective and efficient performance of their employees, identifying and facilitating appropriate interventions through the performance management processes.

3.Support and drive Talent Management

  • Identify current and future critical roles and deliver succession planning to accommodate this.
  • Critically assess the level of capability and work with the Management teams to support performance management and career discussions across the teams.
  • Support Managers to develop their teams, enhancing capability to support client requirements.
  • Assess the training needs in the teams to maximise the potential of people and where appropriate organise training programs to meet that need.
  • Support employees through organisational change initiatives.
  • 4.Fulfil other duties as required:
  • Demonstrate a proactive approach to initiating new approaches and activities that support business objective, monitor results and identify future opportunities.
  • Identify policy or procedural gaps and take the initiative to resolve anomalies.
  • Proactively support and integrate HR objectives into day to day business areas.
  • Ensure legal compliance by monitoring and implementing applicable UK and EU employment legislation; conducting investigations; maintaining records; supporting the organisations at employment tribunals if necessary.
  • Manage the annual salary review process, advising management on promotion and salaries including conducting benchmarking.

Person Specification


  • Excellent generalist HR experience
  • A strong understanding of UK employment law
  • Change management experience
  • Proven ability in both formal and informal coaching
  • University educated (technical discipline desirable)
  • Completed a HR graduate scheme - (desirable)
  • Experienced in dealing with low level disciplinary/grievances (essential.)
  • Previous experience in a professional services type organisation (desirable)


  • Computer literate
  • Strong organisational and time management skills
  • Team Work
  • Excellent written and verbal communication skills
  • Drive for results
  • Enthusiasm
  • Influencing/negotiation skills
  • Understanding of business management
  • CIPD Qualified minimum of a Level 5 CIPD qualification with at least 2 years' experience.


  • Clear focus on the achievement of targeted results
  • Ability to build effective relationships and gain employee buy-in
  • A demonstrated ability to develop and maintain excellent working relationships with internal and external customers
  • Able to generate innovative HR solutions
  • Good all-round business knowledge
  • Business/commercial focus
  • The ability to work under pressure and with personnel at all levels
  • Tact and the ability to deal with difficult situations
  • Comfortable working in both an operational & strategic capacity
  • Previous line management experience
  • Confidence to work with occasionally challenging stakeholders
  • People oriented and results driven
  • Proven ability to deal discretely with people issues

Similar jobs

Similar jobs