Resource Manager - Professional Services

Reading, England
£45000 - £50000 per annum + Choices allowance - £5150, 25 days
17 May 2018
16 Jun 2018
Peter Reid
HR Jobs Level
Contract Type
Full Time
Our client is a very well-known professional services business with very successful operations across the globe.


The company's Resource Management team has been centralised to assist the firm in being more agile and providing the right people on the right projects at the right time.

This role will be based in Reading and will have 3 direct reports. You will have strategic oversight of the deployment for 400 Assurance professionals in the External Audit Assurance team.

This role will involved travel to regional offices - Southampton, Gatwick and Uxbridge - circa every two weeks.

The key responsibilities of this role:

* Manage the team by optimising headcount, manage/oversee joiners, leavers and secondments, increasing utilisation and being aware of the impact on employee engagement.
* Delivering the manpower and resourcing plan by having a deep understanding of portfolio growth plans and headcount required to support these; balancing these with the needs of the individual.
* Conducting regular portfolio reviews to ensure maximum utilisation, development and fair allocation of work for each individual.
* Interpret and Analyse Management Information (MI) to provide trends, make connections and spot opportunities to improve profitability.
* Share knowledge, best practice and network with your colleagues across the business and Resource Management Function.
* Support the Senior Resource Manager/ Team Leader with recruitment interviews and inducting new staff
Engage and promote the use of key resourcing systems including Profile, Finder, Retain, Career Opportunities and the Resource Tracker to enable effective resourcing.


To apply for this Resource Manager - Professional Services role, you will excel at:

* People managment including coaching, motivating and supporting Resource Managment team members.
* Delivering business outcomes in a fast paced and changing environment.
* Negotiating with senior stakeholders to deliver resourcing and strategic requirements.
* Using a commercial mind-set and business acumen, including the use of Management Information to inform decision making.
* Be a trusted advisor who provides balanced and pragmatic advice around manpower planning and resource management.
* Liaising, influencing and challenging effectively to build relationships at all levels and with multiple stakeholders.

Your profile will ideally look like -

Technical Expertise:

* Deployment and Manpower Planning.
* First escalation point for issues that are difficult to resolve by the team of Officers.
* Influence and drive the mobility agenda in the business unit.
* Look for deployment opportunities and build relationships across all lines of service.
* Managing people and their development.
* Conflict resolution.
* Project management and organisation skills

Knowledge and Skills:

* Relationship Skills including communicating and Influencing.
* Developing and sustaining long term relationships with key stakeholders in the business, Resource Management and other operational areas.
* Communicate with impact using different communication styles.
* Strategy and Change Management.
* Understand the firm-wide strategy, business and resource management strategy and know how to apply it.
* Input to the Resourcing objectives and vision for the business unit/line of service.
* Influencing and creating a vision for change by championing the delivery of change.

Stakeholder Management:

* Delivering outcomes that build relationships by taking into account the different needs of multiple stakeholders; balancing the needs of individuals and those of the business.
* Anticipating and recognising when conflict may occur and work to resolve these through supporting and escalating if required.
* Commercial Acumen and Financial Management.
* Developing and driving solutions to improve profitability of clients and the company.
* Using data and Management Information (MI), networking internally and externally to advise the business on resourcing options and solutions that help to drive growth and profitability.

Team and Personal Development

* Developing yourself and the team by seeking opportunities that stretch and challenge.
* Coaching and developing others in the team by providing quality, real time feedback.
* Participating in the recruitment process to ensure that new team members are aligned to the new ways of working.

Job Offer

This Resource Manager - Professional Services role offers a great benefits package including:

* A Choices allowance worth £5150 per year.
* Bonus scheme up to 10%.
* 25 days holiday.

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