Learning Coordinator

Wokingham, England
£11.50 - £12.10 per hour
28 Sep 2018
28 Oct 2018
Nicholas Lilley
Specialist Area
Learning and Development
HR Jobs Level
Full Time
An exciting opportunity for a Learning Coordinator

Your new role
1. Job Purpose

* To coordinate the education activity for non-Key Account ECPs, including locums, national conferences and elearning through the J&J website.
* Coordinate the logistics of the overall Success Through Education Programme

2. Dimensions

* Understand and manage the needs of customers and faculty members when attending courses at the institute.
* Ability to utilise Learning Management System to coordinate and manage all learning activities, including both face-to-face and virtual
* Organisation and planning of educational events, elearning and digital education (non-Key Account)
* Managing the overall Professional Affairs budget

3. Main Responsibilities and evaluation

* Management of logistics for attendees and faculty members attending courses.
* Providing administrative support for the manager.
* Ensure the smooth running of courses by being main point of contact on the day for faculty and attendees.
* Ensure all Courses are carried out in line with guidelines
* Ensure faculty and other suppliers have necessary contracts in place before undertaking work for as applicable
* Manage CET upload to the GOC portal for all non-Key Account educational activities
* Manage the relationship with suppliers i.e. hotels, transport providers, to ensure that they deliver the expected level of service, take appropriate action if the required level of service delivered falls short.
* Ensure all technology within is functioning and set up in order to support the running of courses.
* Source new promotional materials and manage the process from briefing an agency to taking delivery of the finished article
* Manage all PO activities for the Professional Affairs function
* Deal with day to day enquiries of end users i.e. resetting passwords, resolving technical difficulties with the website from an end user perspective

8. Other Working Relationships

* EMA Vision Care Professional Strategy team
* Customers and key opinion leaders attending the facility and/or using learning management system
* Local management teams
* Decision Making, Authority and Controls

What you'll need to succeed

* Fluency in English
* Experience in organising courses
* High level skills in administrating and using learning management systems (especially Absorb), eCRM systems (SalesForce) and virtual conference platforms (Adobe Connect)
* Strong organisational skills
* Experience in dealing with people at all levels, including senior health care professionals
* Ability to manage budgets and ideally use of ARIBA
* Be confident to manage day to day courses on their own

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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