Workforce Planning Coordinator

Recruiter
Adam HR
Location
Manchester, England
Salary
Up to £30000 per annum
Posted
09 Oct 2018
Closes
08 Nov 2018
Ref
09102018GB
Contact
Gaynor Bramall
Specialist Area
Talent Management
Contract Type
Permanent
Hours
Full Time
We are delighted to be working with our client based in Manchester in their search to find a Workforce Planning Coordinator for a fast paced, warm and welcoming team.

You will be required to monitor, review and analyse business information for the UK Operations functions to optimise the use of the available skills, and resources available to meet business demands. You will need to build strong working relationships and have the ability to determine where efficiencies may be made, or resources can be reallocated.

As Workforce Planning Coordinator, you will ensure full staffing levels for each area of the operations functions to cover holiday, sick leave and project work.

What you will need to have -
Essential
*Minimum of 2 years' experience of resource planning in a contact centre operations environment.
*Experience of using a range of approaches to resourcing (skills share, shift pattern optimisation, hiring, cross skilling).
*Ability to analyse statistics and data
*Understanding of UK employment legislation, particularly The Equality Act and Data Protection.
*Good level computer literacy.
*Exceptional organisation and planning skills.
*Experience of using interactive technology, social media and other digital sourcing platforms
*Minimum intermediate level Excel skills

Desirable
*Experience of resource planning technology
*Experience of running and/or developing assessment centres.
*Experience of working within financial parameters and to budgets.
*Supplier relationship management (agencies).
*Direct reports

If you are interested in this role and you would like more information, please send your CV to gaynor@weareadam.com or contact me on 0161 359 3789

Apply for Workforce Planning Coordinator

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communications

Haymarket Media Group, the publisher of People Management Jobs, takes your privacy seriously.

Learn more about how we use your information when job seeking.

We will use your information to ensure you receive messages that are relevant to you. 

 


By applying for a job listed on People Management Jobs you agree to our Terms and Conditions. You should never be required to provide bank account details. If you are, please email us.