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HR Customer Experience Specialist

Employer
Hays
Location
Sunbury-On-Thames, England
Salary
£130.00 - £150.00 per day
Closing date
22 Feb 2019

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Job Details

HR Generalist - FTSE 100 oil & gas company - Shared Services - Sunbury-on-Thames - £130 - £150 per day - 9 months

Your new company
FTSE 100 market leading oil & gas firm that maintain the philosophy that valuing their employees is a priority to succeed as a commercial business.

Your new role
You will be the first point of contact for both employees and customers within the shared service centre. You will be advising and guiding employees on all HR queries and appropriately redirecting all non-HR related issues. You will be assisting and educating customers on the self-service function, aiming to maximise customer experience.
You will be using Workday for processes where applicable, ensuring high level of accuracy at all times.
Aim to resolve all customer issues at first point of contact when possible

What you'll need to succeed
You must have worked within a global matrix or complex organisation.
You will need to have experience within a shared service centre.
A sound understanding of Workday is a strong advantage.
You must be able to demonstrate proficiency in HR systems and have strong HR knowledge and experience in a generalist capacity.
Excellent customer service and stakeholder management skills are imperative.
You will have strong commercial acumen and understand the importance of customer focus

What you'll get in return
The opportunity to join a global company that will enhance your resume significantly. In addition, you will gain invaluable experience of complex fast paced organisation. You will receive great company benefits as well as a competitive salary. This organisation values their workforce and therefore offers great career development opportunities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

 

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

 

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

 

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

 

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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