12 Month FTC ER Partner- Chiswick

Location
Chiswick, London, England
Salary
£40000 - £45000 per annum
Posted
22 Feb 2019
Closes
22 Mar 2019
Ref
13994844/001
Contact
Sabian Ransome
Specialist Area
HR function
HR Jobs Level
Manager
Hours
Full Time
Established FTSE listed Retail/ Hospitality company based in Chiswick.


Description

* Manage the delivery of People process and first line advice across the business in line with People policies and processes within agreed service levels





* Manage the relationship with the Business People Partners to ensure service standards are met or exceeded





* Develop metrics and SLA's to measure the performance of the service





* Manage some ER cases from end to end and provide sound advice to Line Managers





* Ensure all complaints and incidents are managed effectively with improvement plans put in place





* Become the HR Systems superuser and ensure the capability of the system is fully utilised.





* Oversee a small reception team delivering front line services


Profile

* Strong team management skills and ability to motivate, inspire and develop people





* Pro-active approach to problem solving





* Good team player and great relationship builder





* Forensic attention to detail





* Deadline oriented





* Decision maker





* Strong ER and Employment Law knowledge





* Be Customer Centric/ Can do





* Solutions focused


Job Offer

12 Month FTC ER People Manager position with a people-centric Retail/ Hospitality company based in Chiswick.

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