Training and Development Officer (Must have financial services)

Location
Bromley, England
Salary
£37500 - £40000 per annum
Posted
09 May 2019
Closes
08 Jun 2019
Ref
13992196/001
Contact
Toni May Dennis
Specialist Area
Learning and Development
HR Jobs Level
Trainer
Contract Type
Permanent
Hours
Full Time
My client are a financial services firm based in Bromley.


Description

The main priority for the role is to design and deliver specific training programmes centring around financial services to employees in Head office and field based employees. Other accountabilities include;

* Comply with the training needs analysis carried out by the T&D Manager to roll out any required training to employees, with a specific focus on financial services industry
* Write and deliver innovative and engaging training materials
* Assess employees in the initial onboarding process and provide documented evidence of successful results
* Deliver customer service training sessions to ensure customer first business strategy is maintained
* Support with training needs analysis
* Outline training schedules and resource allocation


Profile

* You will have 3 + years experience in a training role, ideally in a financial services
* You will have experience designing and delivering lesson plans and programmes
* You will have good communication skills
* You will be degree educated
* You will be CIPD level 5 qualified or above
* You will be able to work in a team and autonomously

Candidates without Financial services experience will not be contacted for this role.


Job Offer

* Annual leave
* Discretionary bonus scheme
* Pension
* Season ticket loans if required
* 35 hours per week, but candidates must be relatively flexible with hours due to the travel included in the role

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