Retail Learning Manager

London (Central), London (Greater)
07 Jun 2019
07 Jul 2019
Specialist Area
Learning and Development
HR Jobs Level
Specialist, Trainer
Contract Type
Full Time
CIPD Membership
Non CIPD member

Retail Learning Manager

This is an exciting role for an organisation development and learning expert with strong commercial skills to broaden your experience. Working for a supportive global company that believes in investing heavily in the careers and development of all our employees.

What’s the role?
As Retail Learning Manager, you’re going to be a vital part of influencing and shaping the way we develop our employees. Working across Europe and South Africa, you’ll strategically lead and coach your team of 13 country learning advisors to develop Shell Retail staff across multiple disciplines, and also for the indirect workforce on our Retail sites. 

Much will depend on your commercial and strategic skillset, and your ability to create and deliver a highly effective learning strategy that can work across diverse, global business settings. More specifically, you’ll need to ensure local and regional learning plans meet business priorities, as well as overall global targets. You’ll identify learning gaps and spot opportunities for improvement, drive innovative learning solutions that are cost effective, sustainable and bring real value to Shell Retail. Along with meeting our expected high standards and guidelines and any relevant legislation.

Naturally, you’ll need to call on excellent leadership and coaching skills, as you confidently develop your team and work collaboratively with a range of stakeholders, from business leaders to external audiences and government agencies.

Where you fit in
You’ll be joining our global Organisation Development & Learning team within Shell Retail that is part of the Shell Downstream organisation, with a focus on achieving our overarching commitment to give our Retail customer a positive experience at every site, on every visit, every day. 

What we need from you
We expect you’ll be degree educated with significant organisation development and learning experience, preferably within retail. Alongside your leadership experience skills directly managing teams, we expect you’re a keen self-starter who is passionate about developing people. Beyond that, we’re keen to hear from men and women with as many of the following on your CV:

  • A background in organisation development and learning (diagnosis, design and delivery) will be an advantage.
  • Experience in influencing and collaborating with a wide variety of stakeholders including in a Global virtual working environment.
  • Experience of having worked in an operational environment will also be ideal.

You can apply via the ''Apply'' button.

Our values
Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach. Join us and you’ll belong to a world where you can feel pride in your achievements and propel your career with global opportunities

Women’s perspective
We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell as flexible, appealing and supportive a place for women to work as possible. We help with things like our formal (and informal) flexible working. Like our global and transparent pay policies, backed by a leadership team fully supportive of our diversity ambitions. And we'll foster your career through our Women's Career Development programme.

People with an impairment
At Shell, we're all about top talent. End of story. We encourage anyone who may face an impairment to see Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that. If you'd like to apply, just let us know about your circumstances. We can support you throughout the process: from application, to interview, to your first day of a rewarding career with us.

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