People & Operations Manager

6 days left

London, England
£45000 - £50000 per annum
21 Oct 2019
20 Nov 2019
Sam Watson
Specialist Area
General HR Function
HR Jobs Level
Contract Type
Full Time
A high growth media firm based in Central London.


People Management

* The company point of contact for all HR queries

* Manage all employee relations issues, including, but not limited to, grievance, sickness, and redundancy, liaising with our external employment lawyers as required

* Maintaining a reliable, efficient people-based system

* Keeping up to date with any employee updates and completing all HR paperwork for all aspects of the employee lifecycle

* Setting up of new HR systems and processes which are fit for purpose, in order to enable a self-service culture amongst the management community.

* Providing advice and guidance on the PDR process, disciplinary/grievance, performance management, absence management etc.

* Train, motivate, monitor and coach the junior management population to ensure HR Operational Excellence is achieved and compliance with UK employment law.

* Constantly seek out opportunities to improve systems and procedures.


* Responsible for the smooth and efficient day to day management of our office

* Leading on the organisation of company and team social events ensuring we recognise and celebrate special occasions including staff birthdays, etc

* Managing our new starter process to ensure new team members feel welcome and have all they need to hit the ground running

* Managing, maintaining and purchasing office supplies, stock and IT equipment

* Overseeing the shared drive ensuring it is easy to use, data is accessible, secure and up to date

* Ensuring we manage data well across the business and are GDPR compliant

* Manage the relationship with our IT, HR. Legal and other business support suppliers

* Assisting with contract drafting, renewals and other legal queries (via our legal advisor)

* Supporting the Finance Manager to ensure we maintain relevant insurance for the business

* Scheduling of Management Team and Board meetings, preparing agendas, ensuring relevant information is collated and available, documenting and sharing minutes / actions

* Managing the business risk log and recording staff sickness and other absences.

* Preparing reports from our time management, accounting and other platforms to support overall efficiency and resource planning.


* Previous experience in office management, preferably within a creative background

* Someone with a degree background is desirable but not essential

* Previous HR Administration/Advisor exposure

* Excellent attention to detail that doesn't falter when working under pressure

* Strong interpersonal skills with the ability to communicate effectively and build relationships at all levels in the business and with external stakeholders

* Confident and professional in holding team members and SMT accountable for actions and in responding to challenges from others

* Proactive in using initiative to recognise and manage office and employee needs

* A strong natural aptitude with the desire to learn and grow

* A natural team player who can integrate with others at all levels

* CIPD qualified or equivalent or working towards desirable but not essential

Job Offer

£45,000 - 50,000 plus benefits

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