HR Query Team Senior Advisor

Bedfordshire Police, Cambridgeshire and Hertfordshire Constabularies (BCH) are looking to recruit two experienced Query Team Senior Advisors to join a newly-established Query Team within the HR department, supporting officers and staff across Cambridgeshire, Bedfordshire and Hertfordshire.

This is an exciting time to join BCH with the HR function embarking upon a period of transformation to better reflect the business needs of the policing service it supports. Our multi-disciplined HR team delivers to a collaboration of local forces and departments with wide ranging priorities and we are implementing an ambitious new operating model that will provide strategic oversight and support local working.  Our Query Team provides a one stop shop for immediate HR queries, which are received from across the three counties via an electronic system and by telephone.

Reporting to the Query Team Manager each Senior Advisor will proactively manage a small team of Query Advisors and independently take on the more complex HR queries.  This will include providing expert and professional HR advice and guidance on areas such as discipline, grievance, recruitment, attendance and performance.  The post holders will actively work to resolve queries at the earliest opportunity, providing solutions or initial guidance prior to handing longer-term cases to the HR Consultancy Team. They will develop team capability, supporting them to take ownership for providing HR support and technical advice on all a wide range of HR queries.

Providing a quality HR service to our customers and optimising the use of digital technology are paramount to our vision of the new HR model. The Senior Advisors will proactively support this by engaging with key stakeholders and with colleagues in other HR functions to help develop and continually improve the service we provide.

You will be a Level 5 Associate member of the CIPD or have equivalent experience. With working knowledge of employment law, you will also have a proven track record of applying HR policies and providing expert HR advice in a fast-paced environment.

Customer focussed, you will always see the bigger picture, be innovative in your thinking and collaborative in your approach. You will be a real problem solver and effective communicator.

Post holders will be based in Stevenage and may occasionally be required to travel to other sites across Bedfordshire, Cambridgeshire, Hertfordshire. 

In return BCH are offering a competitive salary and benefits package and a genuine opportunity to help make a real difference to your local community. 

Please follow the link provided in order to apply.