Head of Employment Relations

Cardiff (Caerdydd) with flexibility to work from home part of the time
Grade 8 £46,718 - £54,132 per annum
08 Feb 2021
08 Mar 2021
Contract Type
CIPD Membership
CIPD Member

The opportunity

Our mission in People Services (PS) is to help create an amazing place to work with flexibilities that enable people to thrive and live better and healthier lives through fulfilling work. We aim to do this by providing a great employee experience through a transformational PS function, centralising and simplifying HR operations, seeing our colleagues as our internal customers, and co-creating impactful people initiatives for work now and in the emerging future.

We are looking for a Head of Employment Relations to join our People Services team.  This is a new role in the department and you will help shape the future of how we collaborate with and influence leaders across the University, to enhance the employment relations environment and proactively develop and build policy and people management best practices.

We aim to provide a great employee experience and will provide impactful people initiatives for work now and the future.

You will embrace change and be confident influencing senior stakeholders to help create an amazing place to work for all. You will be an expert in the field of employment relations and provide specialist support to address complex people issues and ensure harmonious employee relations. Your portfolio will include complex casework, employment law, policy and procedure, trade union engagement and involvement in pay and reward matters.


What you will do:

  • Provide adaptive and effective leadership and direction in relation to the development of employment policy products and proactive and reactive casework support across the University.
  • Maintain and develop effective, trusted and collaborative relationships with key stakeholders including trade unions, People Services colleagues and leaders.
  • Act as a point of escalation in respect of employment relations/casework matters.
  • Support organisational transformation from an employment relations perspective, developing the Employment Relations Strategy to ensure that our relationships with trade union colleagues are effective partnerships; and providing expert knowledge, insight and guidance.
  • Coach, guide and advise colleagues/senior leaders in relation to complex and contentious casework matters, including appropriate interventions.
  • Ensure that standard work practices are documented and well known by the People Operations team, coaching and delivering training sessions as appropriate.
  • Support the undertaking of investigations, hearings, appeals, employment tribunal claims.
  • Lead, mentor and build organisational capability relating to employment relations.
  • Feed insights and observations to senior managers and HR Business Partners so they are able to influence strategic organisational change and policy development.
  • Participate in wider PS projects and activity across the People Services function where required.

    There is opportunity to be involved in pay and reward matters and to widen your skill base in this area.

What you will bring:

  • A wealth of knowledge and experience to the table, as well as an expert understanding of current employment (including TUPE) and data protection legislation and its practical application, with a strong awareness of future developments to employment legislation and professional developments in relation to people management good practice.
  • An ability to share and communicate complex employee relations matters, ideas and good practice to the wider People Services team and wider stakeholders.
  • Experience of effective trade union engagement in an ER context with experience of working in a highly unionised environment.
  • Excellent communication skills with the ability to articulate contentious and difficult messages clearly to a varied audience.
  • Excellent stakeholder management skills with the ability to engage positively with a wide range of groups and receive feedback.
  • Professional credibility with proven experience of advising at senior level on multiple, difficult, sensitive ER issues and ones that require change across the organisation.
  • Action oriented and results driven, ability to identify key outcomes and measures in the management of work programs to deliver excellence with wealth of experience in delivering evidence-based outcomes.

What you will have:


  • CIPD qualification; level 7 / Advanced
  • CIPD membership; Chartered / Fellow
  • Coaching qualification at Level 5 is desirable but not essential

How to apply

If you would like to talk with us about this opportunity please contact Sian Thomas, Deputy Director of People Services (Specialist) at sethomas@cardiffmet.ac.uk

To start your application please visit www.cardiffmet.ac.uk/jobs

Closing date: Friday 5th March at 4:30pm

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

We are committed to supporting and promoting equality and diversity and to creating an inclusive working environment. Our Strategic Plan underpins our commitment to recruit and retain the best talent and we welcome applications from people from diverse backgrounds.  We appoint on merit.

Due to the coronavirus pandemic all of our recruitment is being conducted virtually. We aim to respond to your application as soon as possible.

Further Information

Full Job Description and Person Specification

Our Candidate Pack

Please visit our website for information about working for us, our culture, benefits, work-life balance and our career progression and development opportunities.



Similar jobs

Similar jobs