We are looking for an experienced senior HR professional to lead and manage all aspects of HR Operations. Reporting to the Head of HR Services and managing a team of 3. We need a self-starter with initiative, who can “hit the ground running” – to ensure that the HR plans are both in line with the overall SOAS HR strategy and the needs of SOAS.
This is an exciting time to join SOAS following a recent restructure and we are looking for someone to take the HR Operations service to the next level. We have a challenging year ahead to achieve this but with your experience and tenacity you will support both the team and SOAS to achieve outstanding HR processes that provide for statutory and stakeholder objectives.
About the role:
You will lead the implementation of contractual and other changes across the employee lifecycle, ensuring that these are implemented in an accurate and timely manner working effectively across HR and other teams to create a seamless process environment delivering an excellent customer experience.
You will provide expert guidance to managers, including on contractual terms, pay calculations and benefits entitlements, resolves complex individual issues, supports system updates and identifies opportunities for process development and improvement.
You will ideally CIPD qualified or equivalent or working towards this with a background in delivering HR operational activity, you will have previous experience of leading and managing staff and initiating and implementing change. A highly skilled communicator, you will be experienced at explaining complex HR policies and procedures and have the ability to build strong working relationships with staff across SOAS.