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Lead Pay and Pensions Advisor

Wilmslow, Cheshire
Starting salary £29,024 pa Our pay band range for this post is £29,024 - £37,019 pa
Closing date
9 Nov 2021

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Public Sector
Contract Type
Full Time
HR Jobs Level
Specialist Area
HR Information Systems, Payroll, Remuneration
CIPD Membership
Non CIPD member
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Our pay band range for this post is £29,024 -  £37,019 pa. Our career banding framework allows movement through the bands on an annual basis following an assessment of your capability and competence.

About us

The ICO is the UK’s independent regulator for information rights, promoting data privacy for individuals and openness in public bodies. We regulate under a wide range of legislation, including responsibilities for data protection and freedom of information.

The ICO’s work is of national importance and increasingly in the public eye. To deliver this we need to attract and retain skilled staff, ensuring that we provide the right pay, rewards and benefits to effectively compete in the labour market, which are delivered in an effective and accurate manner.

About the role

We are seeking to recruit a Lead Pay and Pensions Advisor who can support the Pay and Reward Business Partner who will lead our work in this area.

The Lead Pay and Pensions Advisor will work in partnership with our managed payroll provider and closely with People Services colleagues.  The post holder will be responsible for the accurate processing of payroll, pensions and benefits for approx. 1000 employees.

In addition to the daily implementation of all relevant policies and procedures, the Pay and Pensions Advisor will be responsible for checking and auditing of all information exchanged with payroll, pension and benefits providers.

In conjunction with the People Services Operational team, the Pay and Pensions Advisor will ensure that managers and staff receive appropriate advice and support on the resolution of pay and pension queries.

Supporting the Pay and Reward Business Partner, the Pay and Pensions Advisor will ensure that the ICO has effective relationships with external suppliers and organisations involved in the pay, pensions and benefit process.

About you

You will have a minimum of 3 years’ experience in a payroll function, providing advice and support on pay policies and procedures. 

You will have excellent attention to detail and good problem solving skills with the ability to decipher complex pay queries or potential errors.

You will be personally effective with the ability to work well under pressure and to deliver within specified timescales.

You will need to be an excellent communicator with the ability to build good working relationships with third party suppliers.

Closing date: 23:59, Tuesday 9 November 2021


Why work for the Information Commissioner's Office?

We are proud to provide our people with a premium benefits package. We are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy:

  • Flexible working hours, including flexi leave.
  • Civil Service Pension arrangements.
  • 25 days' paid holiday a year with options to buy, sell, and bank days.
  • Extra "privilege" days in addition to normal public holidays.
  • Compressed working hours options.
  • Excellent learning and development opportunities.
  • Health cash plan.
  • Colleague assistance scheme.
  • Access to many discounted products and services.
  • Welfare and family-friendly policies.
  • Staff medical scheme and eyesight testing.

Please note if you are appointed to work with the ICO you will be required to complete security clearance processes. These include identity and qualification checks and a Basic Disclosure level check of unspent criminal convictions. 

Equality, diversity and inclusion

The ICO is committed to promoting and enhancing equality, diversity and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. To find out more visit

We welcome and encourage applicants from all members of the community regardless of gender, age, disability, ethnicity, gender identity, sexual orientation, religion, belief, marital status, pregnancy or any other personal circumstances.

To demonstrate our commitment to equality of opportunity in employment in Northern Ireland, we monitor the community background of our applicants and employees, as required by the Fair Employment and Treatment (NI) Order 1998.

We are dedicated to ensuring our recruitment and selection processes are fair and inclusive and enable everyone to showcase their individual talents. Our HR team are happy to discuss any additional support you may need at any stage and will make reasonable adjustments according to your needs. Disabled applicants are guaranteed an interview, if they meet the minimum criteria for the role.

At the ICO we support a number of flexible working arrangements and we are happy to discuss your personal needs or preferences during the recruitment process.

If you are disabled and have difficulty using our online application system please email the HR team at who can arrange for you to submit an application via an alternative method.

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