People Service Advisor / HR Assistant - 6 month contract

People Service Advisors/HR Assistant, to £21k pa, + benefits, remote working, HR exp. not req'd, 6 mth FTC

Your new company
This superb organisation enables children, young people and adults with a learning disability, autism, or both, to live life in the way they choose. They provide high-quality, individualised support to around 1,600 people and have a staff team of over 2,000. Working in this value led organisation isn't just a job, it's an opportunity to be part of something life-changing.

Your new role
This is an exciting opportunity for an Administrator or customer service person to move into a HR role or someone with some HR knowledge/experience - training will be provided. You can join the vibrant people services team in this is a busy role providing comprehensive and high-quality administrative service. This is a 6 month fixed term contract and can be done remotely. In this role you'll provide an efficient and responsive first line generalist support service for colleagues and Managers. As part of a flexible team, you'll provide advice and support to managers on people management issues including HR, Recruitment and Training. You'll utilise the systems to proactively support managers with key responsibilities such as probation reviews and mandatory training reminders. You'll manage the people services inbox and respond to queries as they arise. Prioritise escalations in order of urgency to ensure issues are handed over so cases / tickets can be closed.

What you'll need to succeed
You'll have experience of working in an administrative role within a busy department, including the Microsoft Office Suite and are able to confidently use word, excel, outlook and Teams. We'll also consider Call Centre candidates as this is a customer focused role. You'll need to be able to prioritise your work, you have a tactful, helpful and flexible approach. With the ability to maintain strict confidentiality and handle confidential people data in a professional manner. You'll have excellent interpersonal, verbal and written communication skills, with a strong attention to detail.

What you'll get in return
Flexible working options available. Remote working, hybrid or in the office...the choice is yours.
There is full range of benefits - financial, well being as well as training and development.
Pay: Alongside a competitive salary, there's the opportunity to work additional hours in many operational roles. Wagestream - a money management app that gives you access to a percentage of your pay as you earn it. Free DBS check if required: They cover the cost of a full DBS check when you join us. Pensions: Our employees have access to a contributory GPP pension scheme or the NEST auto-enrolment pension scheme. Life assurance - free life assurance cover of twice your annual salary to all staff (unless you're a member of the NHS or local government pension schemes, which have their own cover). Refer a Friend: If you successfully 'refer a friend' to join us, you'll receive a recruitment referral scheme thank-you payment. Discounts: Discount scheme for all staff, which provides special rates on a wide range of products and services. This includes discounted gym membership, bus fares and healthcare, as well as shopping perks like a Blue Light Card.
Flexible working. Wellbeing helpline: All staff have direct access to round-the-clock support from both our dedicated counselling and legal helpline and our GP and prescription service. Mental health support: As a Time To Change (TTC) employer we have signed a pledge to a national campaign to demonstrate our commitment to change how we think and act about mental health in the workplace. As part of this commitment we offer employees wellbeing support through our own mental health first aiders, Time to Change champions, employee support resilience coaching service, employee assistance line and online wellbeing portal. Health cash plan: We provide discounted membership of the health cash plan, for staff and their families, this provides funding for medical expenses including dental/optical bills, and personal injury insurance. Occupational health support: If health issues affect you at work, they offer medical advice and support through our Occupational Health Service.
Induction: When you first join, you'll have an extensive induction followed by structured training and support to ensure that you feel confident in your role. You'll have regular one-to-ones with your Manager to discuss your career aspirations, and we'll work with you to identify learning needs and develop your Individual Learning Plan.In-House Training: You'll have access to in-house training programme and also a range of external initiatives. You'll also be encouraged to take up a wide range of development opportunities and expand your experience and knowledge, such as our Experienced Practitioner scheme. All staff have access to qualified in-house coaches. Ongoing Learning Support: Do what they can to support you in studying for diplomas, professional qualifications, and certificates relevant to your role in order to help your continued learning.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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