LMS Functional Specialist

London, England
£45000.00 - £65000.00 per annum + Bonus, hybrid, gym discount
Closing date
8 Jul 2022

View more

Banking,Finance and Insurance
Contract Type
Full Time
HR Jobs Level
Specialist Area
Learning and Development
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Job Details

LMS Specialist - HR - L&D - Central London - Financial services - ASAP start

Your new company

Dual-headquartered in New York and London, the business is a global leader in financial information services with operations in more than 30 countries. The group comprises a world-renowned credit rating agency; an industry-leading provider of credit risk products and services; an independent provider of country risk, financial markets and industry analysis; and a preeminent training and professional development firm.

The team

Our Human Resources function directly supports the business globally. The Learning & Development (L&D) team being part of HR, currently manage Training Administration through the SuccessFactors LMS product, which went live in 2020.

We have a well-established HRIS team, supporting a global implementation of many SuccessFactors modules (Employee Central, Performance & Goals, Recruitment, Compensation and partial Onboarding). We have an immediate need for a permanent resource to work as part of the HRIS team, with a focus on supporting the L&D department with the SuccessFactors LMS module.

Your new role

This role covers support, Projects/Enhancements, Strategy of the LMS product, and the line management of the LMS Support Analyst as follows:


* LMS support to the L&D team and wider employees
* Configuration of the product to meet business needs
* Work with our technical support partner where required
* In conjunction with the HRIS team solve any data issues
* Maintain the configuration workbook
* Reconcile and audit data as part of Compliance requirements
* Reporting from the LMS


* Manage the UAT on SuccessFactors's biannual release and other opt in items in relation to LMS
* Deliver and coordinate all LMS projects, in line with strategy


* Provide input into further enhancements (evolve the strategy), especially with integrations with other SuccessFactors modules

Line management

* Line management of 1 person including performance management, coaching, and mentoring

Additionally, the post-holder would be required to help and support our other SuccessFactors products as a member of the wider HRIS team, so knowledge and experience of other SuccessFactors modules would be of benefit.

What you'll need to succeed

* Strong working knowledge of SuccessFactors LMS (other SF modules a benefit)
* Strong attention to detail, extremely well-organized and methodical in their approach
* Strong interpersonal skills, demonstrating an ability to work well with teams & stakeholders
* Excellent communication and organizational skills
* High level of proficiency in Excel (vlookups/IF statements, pivot tables)
* A customer-oriented approach
* Familiarity with HR data and processes
* Self-motivated and able to work under limited supervision
* Ability to maintain confidentiality and exercise a high level of discretion
* Proficiency in MS Word, and able to create well formatted documents
* Good business analysis skills

What you get in return

* Work in a highly analytical and progressive working environment (not your typical old boys club financial services firm)
* A professional, well-run firm in Canary Wharf, investing in its people and systems
* Perform specific and niche work with a vast impact - the impact of the firm far outstrips its size (downgrading decisions have massive ramifications)
* A firm investing heavily in tech, and also expanding (HR has grown from 40 to 80 in London alone in recent years)
* Great management experience opportunity
* Hybrid working model - 3 days p/w in office (Tuesdays and Wednesdays definitely, Thursday flexible)
* Competitive salary with a 10% discretionary bonus
* Pension, healthcare, and gym discounts
* 25 days annual leave, increasing by 1 day per year up to 30 - and five days can be carried over

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