Head of People Services

Head of People Services

You will develop and deliver the People Services strategy across all colleagues working alongside other People 'Heads of' and HRBP community to ensure that we efficiently onboard new talent, manage HR queries, process accurate payroll and pay on time.

Your Responsibilities


* To partner with the Chief People Officer and the senior People team
* Lead and develop the People Services team so they become internal-customer focused and deliver an efficient BAU service whilst delivering People Lever and Transformation changes
* To design and deliver a People Services strategy and plan which is aligned to our overall business strategy
* Shape the strategy for business-critical initiatives such as internal service provided via the People Shared Service team and the people tech roadmap
* Contribute to the overall People Plan
* Champion the effort to improve the efficiency of People Services through enhanced automation and digitisation
* Keep current with industry trends and leverage vendors appropriately to ensure all HR operations are keeping pace with the market and external benchmarks
* Lead the People Services team to achieve strategic, compliance and operational objectives in the areas of Shared Service, Payroll, HR Systems and HRMI
* Keep current with industry trends and leverage vendors appropriately to ensure all People Service operations are keeping pace with the market and external benchmarks

Qualifications


* CIPD or equivalent experience
* Business degree
* 5 years' experience of operating in HR at a Head of or equivalent level
* Must have significant experience of HR shared service activities including UK payroll and legislative compliance (including GDPR)
* Demonstrable experience in designing and leading People Services change programmes, including designing of new operating models
* Ability to deliver both BAU and transformational activities in parallel
* Proven track record of managing, leading and developing a People Services team
* A strong HR background with a focus on process improvement and delivery
* Leadership experience with People Services
* Ability to influence at all levels
* Strong knowledge of UK Payroll
* Strong focus on designing metrics



What you need to do now
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