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Head of People Support Services

West Midlands Fire Service
West Midlands Region
£70,086 - £73,333
Closing date
21 Sep 2022

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Emergency Services
Contract Type
Full Time
Specialist Area
General HR Function

Job Details

Head of People Support Services
West Midlands Fire Service
£70,086 - £73,333

Who we are

West Midlands Fire Service is an ambitious and progressive organisation, always seeking to be at the forefront of best practice as an employer and service provider. We’re currently in the middle of a programme of change which reflects our ambition to be the most innovative fire service in the country, and to help us deliver this change, have created an exciting new role in our People team.

What you’ll do

As an inspirational and experienced people leader, you’ll have the ambition, ability, skills and experience to deliver innovative best practice aligned to our dynamic needs. Ready to lead a highly effective HR team focused on continual improvement and maximum impact, you’ll be highly driven, resilient and goal orientated, and with a talent for motivating teams to work in partnership to ensure the successful delivery of our strategic people priorities.

Drawing on significant experience in the development and delivery of people strategy, change and transformation, as well as complex employee relations, we’ll expect you to influence, engage and enable the delivery of a wide range of innovative HR and OD solutions. Building strong relationships and credibility, and leading a quality driven and responsive range of services, you’ll also be committed to embedding a diverse and inclusive culture as you work in close partnership with our key internal and external stakeholders.

What you’ll bring

With experience of leading, coaching and developing a team of HR professionals, you’ll be FCIPD or MCIPD qualified, and have superb communication skills including well developed consultation, negotiation and influencing skills. With the ability to support service-wide change management processes, and wide-ranging employee relations experience with a focus on collective bargaining and working with recognised Trade Unions, you’ll also be capable of developing inspirational people strategies.

This isn’t a traditional HR role, so you’ll thrive on transformation and change, and take a real pride in your work and the people in your team. Capable of allocating resources to where they’re needed, you’ll be a proactive, visionary leader with the skills to identify areas of strength and improvement.

What we can give you

In addition to a highly competitive salary, you’ll enjoy agile working arrangements, a flexi time scheme and access to a local government pension scheme. We offer free on-site gym facilities and access to in-house occupational health facilities and a range of wellbeing programmes.

Closing Date: Monday 21st September 2022

To apply please visit:

Please submit your detailed curriculum vitae with a supporting statement outlining your skills and experience in relation to the role.

For a confidential discussion, please contact




Everything we do is connected by our vision of making the West Midlands safer, stronger and healthier.

Our highly-trained staff aim to deliver the best fire, rescue and risk reduction services which have our communities at heart - helping them to stay safe and to thrive.

We are the second largest fire and rescue service in England, serving an area of 902km2 and covering seven local authority areas: Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton.

The West Midlands is home to a diverse and multi-cultural population of more than 2.9 million people, living in 1,190,943 homes. There are 101,760 non-domestic properties.

It includes areas with the highest risk in England outside of London, presenting a range of socio-economic and health and wellbeing challenges.
Through our community risk management planning, we assess risks our communities might face. It is the foundation of our three-year rolling strategy and priorities which, together, form ‘Our Plan’.

Our Plan shapes how we deliver our services and how we locate and use our resources to reduce risk and vulnerability.

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