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Customer Care Advisor

Employer
Hays
Location
Bootle, England
Salary
£23500.0 - £25000.0 per annum + £23,500 - £25,000 per annum
Closing date
8 Dec 2023

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Sector
Sales/Customer Service
Contract Type
Permanent
Hours
Full Time
HR Jobs Level
Advisor
Specialist Area
General HR Function
CIPD Membership
Non CIPD member

Job Details

Your new company
My client, one of the country's leading manufacturers in FMCG, is seeking a professional Customer Care Advisor to join their team on a 12-month fixed-term contract to cover maternity.
Your new role
Based in busy offices in Bootle, the position is being offered with a hybrid model once you have passed training. Hours of work are Monday-Friday 09.00am - 17.00pm.
If you have a passion for providing a first-class customer service experience to both customers and clients alike, this could be an ideal opportunity. The main purpose of this position is to provide customers and consumers with the highest quality of service via telephone, email, and social media.
You will engage with customers / consumers via phone, email, webchat and all social media platforms, including Facebook, Twitter and Instagram.
What you'll need to succeed
Excellent communication skills, both written ane verbal
Passion for going that extra mile with the clients you are dealing with
Knowledge of social media platforms or drive to learn
Proven work history within an office-based customer service background.

What you'll get in return
Competitive Salary
Bonus payment once you have passed your training with social media
Free Parking
Possibility of becoming permanent or other opportunities with the organisation
A very friendly and supportive team

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

 

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

 

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

 

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

 

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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