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HR Adviser (12 month Fixed Term)

Any Acas Office. With an element of working from home.
London: £37,800 - £40,841; National: £33,630 - £36,671 Civil Service Pay policy applies.
Closing date
7 Mar 2024

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Job Summary

As a HR Adviser in Acas, you will work as part of a team of HR experts in our fast-paced Employment Relations Team. You will provide support and advice to managers on a portfolio of HR Cases up to and including Employment Tribunals utilising your employment law and HR expertise. Your success in this role will rely on building and nurturing relationships with various stakeholders, including trade unions and networks. By establishing trust and confidence, you will provide insightful solutions and address challenges, ensuring that our people policies align with organisational needs and create a supportive employee experience. This role plays a large part in our culture change at Acas, where lessons learned and coaching of line managers in a clear and timely way will build our capability and confidence for the future.

If this sounds like something you would like to do and believe you have the necessary skills and experience, we would be thrilled to receive your application!

Please come along to our virtual information session. You will hear from current Acas staff about working for Acas, the HR Adviser role and the People Function.

Date: Monday 4th March 2024

Time: 13:00 - 14:00

Click here to join the meeting

We advise candidates to attend the event before submitting an application.

Job Description

  • Providing support and advice on HR cases, examples of which include, but not limited to, probation, performance management, sickness absence, discipline, grievance and appeals.
  • Providing HR advice to managers of all grades, ultimately improving the capability and confidence of line management through the sharing of HR expertise, support, and coaching
  • Using an evidence-based approach to assessing risk and developing solutions that deliver a successful outcome
  • Ensuring cases are managed in a timely manner and appropriate conclusions met adhering to employment law, policies, business and operational needs
  • Manage Early Conciliation and Employment Tribunal cases where Acas is the respondent, working alongside Govt Legal Dept (GLD)
  • Analyse evidence and develop effective solutions to issues and sensitive situations, encouraging managers to take ownership while supporting them in the implementation of the agreed solutions 
  • Conduct lessons learned, collaborating with the wider team to determine trends or themes which arise and require preventative action to change our culture, including the collection and management of data and insight to inform decision making
  • Excellent written and verbal communication skills with the ability to work collaboratively, communicating and presenting ideas and HR information to colleagues and internal partners in a clear and positive way
  • Demonstrate self-awareness and resilience while having a flexible approach to change, with the ability to prioritise a varied workload in a multi-faceted, fast-paced team

Who we are

Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.

Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

Person Specification


Essential criteria:

  • Proven experience (within the last 18 months) of providing support and advice on HR cases, using evidence to assess risk and develop solutions that deliver a successful outcome – Lead criteria
  • Ability to build and sustain trusted relationships with internal stakeholders on sensitive and complex issues – e.g., line managers and Senior leadership team, legal team, HR Business Partners – Lead criteria
  • The interpretation and assimilation of high-quality information, gathering facts, sifting and relaying information to relevant stakeholders to reach a positive outcome
  • Strong interpersonal and communication skills, including experience of communicating confidently about HR issues and solutions providing constructive challenge and feedback, whilst remaining objective
  • Influencing skills, and the provision of expert advice to senior stakeholders
  • Dealing with risk and managing situations according to the risk appetite of the organisation, appropriately seeking legal advice, including case escalation as required
  • Ability to work to tight deadlines, including working on complex work at pace whilst demonstrating a good level of attention to detail when providing HR support and guidance


Desirable criteria:

  • Current membership of Level 5 CIPD or above is desirable.


We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Seeing the Big Picture
  • Changing and Improving
  • Delivering at Pace

Offered Benefits

We’re big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer: 

  • Learning and Development;
  • Health and wellbeing;
  • Pension scheme;
  • Cycle to work scheme;
  • Childcare schemes;
  • Interest free season ticket loans;
  • Volunteering opportunities.

Could you ask for any more?

You’ll have access to a Lifestyle website, where you’ll be able to grab savings over a wide range of products from holidays to your weekly shop. 

To find out more please check out - Working for Acas

Selection Process Details

How to apply

Please click on the 'Apply now' button.

Please submit a tailored CV and an evidence-based statement of suitability reflecting the essential requirements. Your statement of suitability should be no longer than 1250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes. 

If the panel receive a large volume of applications, an initial sift will be completed on the two lead criteria below:

  • Proven experience (within the last 18 months) of managing complex HR cases, using evidence to assess risk and develop solutions that deliver a successful outcome
  • Ability to build and sustain trusted relationships with internal and external stakeholders on sensitive and complex issues – e.g., line managers and Senior leadership team, legal team, HR Business Partners, Civil Service Employee Policy 

Interview Details

If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place week commencing 25 March 2024. The interview will be a Behaviour, Strength and Experience interview. 

A reserve list will be created for this position, this means that if you have passed the interview, but we couldn’t offer you this position, you’ll be on a reserve list for 12 months if a similar position becomes available.

If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:

  • Contact Acas HR Recruitment Service via  as soon as possible before the closing date to discuss your needs.
  • Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures. 

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