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HR Manager

Cameron Mackintosh Ltd
£55,000 - £60,000 per annum depending on experience
Closing date
10 Apr 2024

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Entertainment / Leisure / Hospitality
Contract Type
Full Time
HR Jobs Level
Specialist Area
General HR Function
CIPD Membership
CIPD Member

Cameron Mackintosh Ltd are looking for an experienced HR Manager to join the Company based in the heart of London’s West End.

This is a new management position, and the successful candidate will be responsible for overseeing the development and consistent implementation of all aspects of our human resources function across all departments.

The HR Manager will work closely with all line managers, in addition to external training and recruitment companies where required.

This is a permanent, full time position, with flexibility for hybrid working subject to a minimum of 3 days a week in the office. 

Please read the responsibilities and person specification below and send a CV and covering letter to The deadline for applications is Wednesday 10th April 2024.

We encourage applications from individuals who are underrepresented in the cultural sector.


- Working alongside and closely supporting line managers.

- Lead, develop, implement systems and oversee all aspects of our human resources function across recruitment, induction, training, performance review and contracts.

- Provide general HR advice and counsel to line managers within the context of our company ethos, referring to CML’s employment lawyers occasionally where legal advice is required.

- To implement and manage the recruitment and selection process for all CML departments through until contracting stage. Championing equality, diversity, inclusion and wellbeing.

- Develop and maintain appropriate HR record-keeping systems for the company.

- Develop and maintain systems for performance review and employee engagement, making suggestions for improving the working environment and culture.

- Ensure that the company maintains currency with HR issues and practices, attending external events as necessary.

- Maintain and safeguard all documentation, records, filing systems and databases required to ensure compliance with all internal policies, data protection, financial and other regulations.

- Promote and ensure the wellbeing of staff, and liaising closely with each Production’s Company Manager, Associate Producer and Production Manager as necessary.  Conduct regular check-ins and annual appraisal of the service.

- Be the first point of contact for our HR Consultants, contracted to provide corporate training sessions to departments and individual Productions liaising closely with each show Company Manager, Associate Producer and Production Manager.  Conduct regular check-ins and annual appraisals of both services.

- Interpreting basic workforce data (EDI data, candidate data, staff survey data, etc) and providing recommendations for actions of improvement where needed.

- Providing the SMT with HR KPI’s as identified.

- Any other ad hoc report/data requests as required.

- Identifying training needs and liaising with training providers to obtain all relevant training opportunities. Potentially create an annual Training Calendar.

- Provide evaluation reports to departments/SMT.

- Maintain up to date knowledge of all Trade Union agreements and contract requirements.

- Manage and support line managers through the disciplinary process end to end.

- Manage and support staff through the grievance process end to end.

- Be the central point of contact for all EDI issues and maintain up to date knowledge, training and implement across the organisation where necessary.

- Collate all Exit Interviews to provide qualitative data alongside quantitative reporting for improved employee retention.

- Maintain MHFAider provision across the organisation and coordinate MHFAider meetings and collate data.

- Be involved with and provide direction to all internal communications.

- Regularly review and update staff benefits.

- Supporting in any ad hoc project work i.e. research and evaluation.

This is not an exhaustive list of duties and the Company’s management may, at any time, allocate other tasks which are of a similar nature or level.

Person Specification

We are looking for an enthusiastic self-starter who is used to taking responsibility in a stand-alone role.

This role requires a high degree of initiative to streamline current processes and introduce new ones. The role will suit someone who is excited by a dynamic environment and who has an eye for streamlining processes for efficiency as we seek to continuously develop and improve our processes.

This role will provide an excellent opportunity to work with management across all departments and to provide HR business advice to help improve productivity of the organisation.


- Previous experience working in a HR role in a theatre with proven HR management skills;

- Excellent organisational skills and ability to manage multiple tasks simultaneously;

- Ability to prioritise own workload and work autonomously;

- Ability to work to deadlines;

- Excellent attention to detail and accuracy;

- Excellent written communication and interpersonal skills with the ability to motivate and encourage at all levels;

- Confident user of Microsoft Office, specifically Excel, Word to format documents and Outlook;

- Sensitivity and confidentiality in dealing with personal and sensitive data and understanding of basic GDPR principles;

- Evidence of ability to work confidently with senior management and Directors when needed;

- Commitment to equality diversity and inclusion;

- Previous experience using HR databases and/or HR information systems;

- Excellent knowledge of employment law, regulations and best practice;

- Strategic, staff and project management experience;

- A discreet, calm and tactful approach with the ability to work well under pressure.

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