HR Manager

The Executive Secretariat for the Integrity Council for the Voluntary Carbon Market (ICVCM) is seeking to appoint an experienced HR Manager to support the organisation by managing all aspects of the HR function.  The purpose of the role is to support ICVCM to recruit, develop and retain a happy and effective team and to develop and improve the efficiency of internal systems and processes.

This is a new stand-alone role which is integral to our plans to scale up and mature as an organisation. The successful candidate will work directly with the Operations Director to define and deliver the HR strategy, as well as taking the lead on day-to-day HR operations acting as a trusted partner to the business. You will cover all HR core functions – business partnering, payroll (via our provider), recruitment, reward, policy, learning and development and performance management – and will work closely with our PMO team to develop and enhance our HR policies, systems and processes as part of our Operational Maturity Program.

We are a small, yet fast-growing organization. There are currently around 30 staff – the majority in the UK, with a small but increasing number employed internationally. As such you will gain significant experience in international HR matters (working with an external Employer of Record), managing complex contracting arrangements for subject matter experts, and have the opportunity to shape approaches to global HR matters as the organisation grows. This is very much a hands-on role and you must have a flexible and pragmatic approach to work.

The ideal candidate will have previously worked in a similar role in a small organisation or consultancy, or will have delivered aspects of the HR function in a larger team and be looking to take on more autonomy.

You can find out more about the Integrity Council on our website: https://icvcm.org

Key duties

HR Function and policy:

• Review, draft and develop HR policies to ensure that they are best practice, up-to-date, and in line with ICVCM Values and meet legal requirements - including review of staff handbooks and development of a global approach
• Review current HR service provision (systems and outsourced services) and recommend changes or enhancements
• Provide business partnering to senior leaders and support to personnel managers across the business, developing team growth/hiring, succession and retention plans, as appropriate
• Participate in our newly established Equality, Diversity & Inclusion Working Group, and ensure that all policies and practices are informed by best practice
• Manage the relationship with the international employer of record and all day-to-day interactions
• Oversee payroll, managing the relationship with the payroll provider and ensuring any changes are communicated in a timely manner
• Manage any employee relations casework, as required
• Lead on the ICVCM staff surveys
• Work with the Operations Director and PMO to achieve and retain Great Place to Work certification

Reward & Remuneration:

• Review and develop the remuneration and reward strategy, including pay review process and salary bands
• Develop the talent management strategy and succession planning approach including progression and promotion etc.
• Review benefits provision for the whole organisation, including internationally
• Manage the annual pay review process, and any out of cycle pay review business cases
• Undertake benchmarking of roles and salaries, drawing on external expertise when this is required

Performance Management and L&D:

• Ensure that all staff and managers are supported through the probation period to set effective targets and goals
• Provide individual support for specific cases when performance improvement is required
• Develop and manage all aspects of the performance management approach – including goal setting, feedback processes, interim and end of year reviews - working with line managers to ensure they are trained and supported to carry these out effectively
• Employee engagement - engage regularly with team members at all levels within the organisation, to explain the approach to L&D, and seek feedback for improvements
• Build and promote a culture of kindness, challenge and support, in line with the ICVCM values through all interactions internally and externally
• Develop the L&D offering, including working with the team to identify needs, further bespoke training options and ownership of our eLearning platform

Recruitment, onboarding & offboarding:

• Develop job descriptions in partnership with managers, ensuring a consistent and holistic approach across the organisation and alignment to ICVCM values
• Provide advice on appropriate recruitment route and contracting options
• Advertise roles, managing relationships with LinkedIn, websites and other recruitment partners, as appropriate, and manage recruitment campaigns from end-to-end
• Embed equality and diversity approach throughout the recruitment process; monitoring the impact of any actions taken
• Make suggestions and amendments to current recruitment processes, including adoption of recruitment platforms
• Develop an Intern Policy which benefits both interns and ICVCM
• Make offers of employment, drafting contracts of employment or services contracts
• Working with the PMO, Operations Director, Business Administration Manager and wider staff group, develop enhanced onboarding processes to ensure all new staff are well supported, understand their role, and can operate effectively
• Manage the onboarding process with support from the Business Administration Manager, and engage with the international Employer of Record where required
• Manage effective offboarding of staff, with support from Business Administration Manager, including exit interviews and embedding of lessons from that process.

Experience

Essential:

• Significant prior experience in a generalist management or partner HR role, with considerable autonomy
• Proven track record of successfully implementing new processes, policies and procedures in line with organisational growth
• Experience in managing recruitment and selection processes
• Experience of partnering with managers to solve complex HR challenges

Desirable:

• Experience with international HR matters and/or working with Employers of Record
• Experience of working with remote / dispersed teams

Skills, Abilities & Attributes

• Chartered Member CIPD (or equivalent professional experience)
• Sound understanding of UK employment law and HR issues impacting smaller organisations
• Strong organisational skills - capable of handling multiple projects / tasks and ability to meet deadlines, logically tackle problems and set priorities
• Customer focus – strong interpersonal skills
• Adaptable and comfortable working in a fast-paced, agile, start-up environment
• Have an aptitude for planning, co-ordinating and time management
• Discretion and confidentiality
• Excellent IT skills, in particular in the use of Microsoft Office 365 suite and MS Outlook

About the Integrity Council

The Integrity Council for the Voluntary Carbon Market (ICVCM) is multi-stakeholder led independent governance body. It establishes and maintains the highest standards of ethics, sustainability, and transparency for the global voluntary carbon market.

We enable a high-integrity voluntary carbon market that contributes to the goals of the Paris Agreement and the UN’s Sustainable Development Goals (SDGs), by setting and enforcing a global benchmark for high-quality carbon credits – the Core Carbon Principles.

At the Integrity Council, we promote a positive, collaborative culture and are committed to building an inclusive and equitable workplace for all. We know that achieving our mission of a net zero transition is not possible without fostering a work environment in which colleagues from all backgrounds can thrive.

ICVCM is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply.